Privacy Policy

1. Introduction

The Flute Coach (“We”, “Us”, or “Our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information on our website, www.theflutecoach.com (“Site”) and the various rights and choices you have regarding this information.

This policy is designed in accordance with the Australian Privacy Principles, California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR).

2. Information We Collect

When you use our Site, we collect the following types of information:

  • Contact information
  • Credit card details
  • IP Address
  • Cookies, and other tracking technology data

This information is used to identify and track visitors to our Site, customise your experience, and deliver any requested products or services.

3. How We Use Your Information

We use the information we collect to provide, maintain, protect and improve our services, and to protect us and our users. We do not sell your personal information, but we may disclose it to our business partners in line with the purposes listed above.

All communication involving sensitive information is encrypted using a secure certificate.

4. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13 (or 16 in some EU countries) without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at contact@theflutecoach.com.

5. Data Retention

We retain your personal data for an indefinite period, or until such a time when you request us to delete your information in accordance with the rights set forth in this policy.

6. Third-Party Links

Our Site may contain links to third-party websites. This privacy policy applies only to information collected by us. We are not responsible for the privacy practices or the content of third-party websites.

7. Your Rights

Under the CCPA and GDPR, you have various rights in relation to your personal information. These include:

  • The right to access your personal data
  • The right to rectify inaccurate data
  • The right to erasure (delete) your data
  • The right to restrict or object to the processing of your data
  • The right to data portability
  • The right to withdraw consent where consent is the basis of processing

To exercise these rights, please contact us using the details below.

8. Opt-Out

If applicable, you may opt out of any future contacts from us at any time. You can do so by contacting us via the email address provided below.

9. Contact Us

If you have any questions about this Privacy Policy, or if you want to exercise your rights, please contact us at:

The Flute Coach Email: contact@theflutecoach.com